Business Details
Custom Computer Training & Consulting Services
#1-TWIN Computer Training has been delivering customized computer training and consulting services to corporate and academic clients for over two decades. Our methodology combines needs assessment, custom course development, and blended training solutions to ensure seamless transitions to new software. We specialize in technical, financial, and soft skills training, with a proven track record of helping organizations from small businesses to Fortune 500 companies maximize productivity through education. Our team of experts includes Excel gurus, financial analysts, and presentation specialists who tailor programs to meet specific business needs. We offer executive one-on-one sessions, hands-on group training, roaming support, and 24/7 online classes.As a Minority Women Business Enterprise certified by the State of New York, we prioritize quality, value, and client satisfaction in every project. Our phased approach guarantees effective training outcomes, with tools to assess skill levels and develop customized solutions. We have supported clients through technological transitions since the early 1990s, including migrations to Office 365 and other modern platforms. Our commitment to ROI-focused training ensures measurable improvements in employee performance and organizational efficiency. By combining academic best practices with cutting-edge technology, we provide comprehensive solutions that adapt to evolving business needs.
Services
Technical Training
Financial Training
Soft Skills Training
Executive Coaching
Roaming Support
Online Courses
Migration Training
Custom Course Development
Needs Assessment
Help Desk Staffing
Highlights and features
- 20+ years of proven training methodology with measurable ROI
- MWBE-certified training solutions tailored to business needs
- Blended delivery combining classroom, roaming support, and 24/7 online access
- Industry-specific expertise in banking, finance, and technology
- Custom financial modeling courses developed with real-world banking practices
Associations and certifications
- Minority Women Business Enterprise (MWBE)
Services
Technical Training
Our technical training programs cover Microsoft Office Suite, Google Workspace, and enterprise software migrations. We develop customized curricula that align with your organization's specific technology infrastructure and workflows. Through hands-on instruction and real-world scenarios, employees gain proficiency in tools like Excel, PowerPoint, and SharePoint to improve daily operations.
Financial Training
Designed for banking professionals, our financial training focuses on Excel modeling, balance sheet creation, cash flow analysis, and debt calculations. The curriculum integrates industry-specific methodologies and regulatory requirements to ensure accurate financial reporting. Participants learn advanced functions for forecasting, scenario analysis, and creating audit-ready documentation.
Executive Coaching
Tailored private sessions for executives who require personalized instruction at their convenience. Our consultants adapt to individual learning speeds and focus on specific job-related tasks. This service includes customized reference materials and follow-up support to reinforce learning outcomes.
Roaming Support
Post-training support where instructors provide hands-on help at employees' workstations. This service bridges classroom learning with real-world application by addressing immediate workflow challenges. Roaming trainers ensure smooth implementation of new software features and best practices.
Online Courses
24/7 accessible training modules that employees can complete at their own pace. Our platform includes video tutorials, interactive exercises, and downloadable resources. This format is ideal for remote teams and provides consistent training across distributed workforces.
People
Mandi Fiddle Bergenfeld
Co-Founder & Training Manager
With 20+ years in corporate training, Mandi specializes in developing customized IT solutions for financial institutions. She oversees program design and client relations.
Robin Fiddle Posnack
Co-Founder & Operations Director
Robin manages training delivery logistics and instructor coordination. Her expertise ensures seamless implementation of blended learning solutions across diverse organizations.
Questions
What industries do you specialize in?
We primarily serve banking, financial services, and corporate clients requiring technical and financial training solutions.
Do you offer customized training programs?
Yes, we develop fully customized programs based on your organization's specific software, workflows, and business objectives.
What training formats are available?
We provide executive one-on-one sessions, group classes, roaming support, and 24/7 online courses with on-demand access.
How do you measure training effectiveness?
We use pre-training skill assessments, post-training evaluations, and ROI analysis to quantify improvements in productivity and proficiency.
Are your trainers certified professionals?
Our team includes Excel experts, financial analysts, and software specialists with decades of industry-specific training experience.
Can you help with software migrations?
Yes, we specialize in transitioning organizations to Office 365 and other platforms with coordinated training and IT support.
