Rocky Mountain Tech Team

Business Details

24 Years

experience

Emergency

services

Your Trusted IT Partner in Colorado

Since 2002, Rocky Mountain Tech Team has established itself as a trusted IT solutions provider for small to mid-sized businesses across Colorado. Founded on the principle of combining exceptional customer service with technical expertise, we specialize in delivering proactive IT support tailored to the unique needs of dental and orthodontic practices, schools, and businesses. Our team of experienced professionals prioritizes system uptime, security, and efficiency through 24/7 monitoring, managed cybersecurity, and rapid response times. As a Dell Gold Partner and exclusive IT support provider to the Metro Denver Dental Society and KIND, we leverage industry-leading tools and partnerships to ensure reliable hardware solutions and HIPAA-compliant systems.

With local offices in Denver, Boulder, and Fort Collins, we offer both onsite and remote support, emphasizing transparent pricing, personalized service, and long-term client relationships. Our commitment to continuous improvement and proactive problem-solving ensures that technology enhances, rather than hinders, our clients' operations.

Services

IT Support Network Cabling Managed Cloud Dental IT Support Proactive Security Remote Monitoring Disaster Recovery Email Security Hardware Support Cloud Productivity

Details

Year established: 2002

Highlights and features

Exclusive IT support provider to Metro Denver Dental Society and KIND
Proactive 24/7 monitoring and cybersecurity threat detection
Dell Gold Partner with hardware discounts and expert procurement
HIPAA-compliant systems and secure cloud backups for dental practices
Transparent pricing with rapid 2-hour response time guarantees

Associations and certifications

Dell Gold Partner

What people say

2-hour response Dental software expertise Proactive monitoring HIPAA compliance Reliable backups

Website

Update Listing

Services

Dental IT Support

Specialized IT solutions for dental and orthodontic practices using Dentrix, Eaglesoft, Open Dental, and other clinical software. Services include secure imaging integration, HIPAA-compliant network segmentation, and dedicated onsite/remote support. Our team understands dental workflow requirements for charting, scheduling, and patient data protection. As exclusive IT provider to Metro Denver Dental Society, we ensure seamless technology operations for clinics.

Proactive Security

24/7 remote monitoring of servers, workstations, and firewalls with enterprise-grade anti-malware protection. Includes ransomware detection, managed patching, and vulnerability assessments. Our Huntress-powered EDR service identifies threats before they impact operations. Secure email gateways filter spam, phishing attempts, and malicious attachments. Regular security audits ensure compliance with industry standards.

Network Cabling

Structured cabling solutions for new construction, office expansions, and dental practice builds. Services include data/voice cabling, network closet setup, and mesh WiFi deployment. Our certified technicians handle low-voltage installations, AV systems, and surveillance camera wiring. We ensure reliable connectivity for VOIP phones, digital imaging equipment, and cloud-based practice management systems.

Managed Cloud

Comprehensive cloud solutions including Microsoft 365, Google Workspace, and Acronis backups. Services feature encrypted email, document management, and secure remote access. Hybrid cloud/on-premises deployments ensure business continuity. We manage user licenses, migrations, and integration with dental practice management software while maintaining compliance with healthcare data regulations.

Remote Support

24/7 remote IT assistance with guaranteed 2-hour response during business hours. Services include system monitoring, software updates, and emergency troubleshooting. Our RMTT Proactive agent enables real-time issue detection and resolution. Remote access tools allow rapid diagnostics and fixes without onsite visits, minimizing downtime for dental practices and businesses.

People

Brandon Hamilton

Owner

Brandon founded Rocky Mountain Tech Team in 2002 with a vision to combine technical expertise with exceptional customer service. He leads a team of certified technicians who prioritize understanding client workflows to deliver tailored IT solutions. Brandon's leadership emphasizes proactive problem-solving and building long-term client relationships.

Questions

What IT services do you offer for dental practices?

We provide comprehensive IT support for dental offices including Dentrix/Eaglesoft integration, HIPAA-compliant systems, secure imaging workstations, and 24/7 monitoring. Our services ensure uninterrupted clinical workflows and data protection.

Do you offer 24/7 emergency IT support?

Yes, our 24/7 remote helpdesk monitors systems continuously and responds to critical issues immediately. We guarantee a 2-hour response time during regular business hours for onsite emergencies.

Are you HIPAA-compliant for dental offices?

Yes, we implement HIPAA-compliant systems with encrypted backups, access controls, and staff training. Our security protocols meet healthcare industry standards for patient data protection.

What areas do you serve?

We primarily serve Denver, Boulder, Fort Collins, and the Colorado Front Range. Our remote monitoring capabilities allow us to support clients statewide and beyond.

Do you work with schools and educational institutions?

Yes, we're an authorized Google Workspace for Education reseller and provide IT support for charter schools, including device management, network infrastructure, and E-rate program compliance.

What hardware discounts are available?

As a Dell Gold Partner, we offer 5-40% discounts on Dell servers, desktops, and laptops. We also provide hardware procurement advice and lifecycle management services.

Reviews (6)

Write a Review

Jean

Jan 04, 2017 Report

Rocky Mountain Tech Team are the best! I have been using them for all my business IT needs for over 10 years. They do great work and the staff is awesome! I recommend them to all my business network.

Lori Casey

Jun 25, 2016 Report

We appreciate the customer service we receive from RMTT, especially Caleb Smith. He works at the level of the individual having technical problems without making them feel technologically inept (since most of us here are not very tech savvy). He also takes the time to show us how to "fix" common problems so we are not having to call him and we save ourselves a service call. Whenever we call RMTT they are always very quick to respond to our needs.

Jason Ganong

Jun 07, 2016 Report

We are SO very happy with our amazing tech team through RMTT! If you require immediate response, they have you covered! If you need anything tech related, big or small, printers, computers, IT, networking, install, update, etc (the list goes on), they have you covered! If you need a dedicated team that is educated on your specific specialties (we are a dental office), they have you covered! We are lucky enough to have a dedicated team that not only knows IT but knows our specific dental software, how to fix and update, AND (the best part) they will be your middle man if ever you need to get software support involved (saving you time that you can continue to focus on YOUR job while they do theirs)! RMTT is not just another IT company, they truly care about building and maintaining long standing relationships with their clients.

Carol Craft

May 04, 2016 Report

Rocky Mountain Tech Team is a great IT Consulting firm to work with. Their customer service is epic! Response time from RMTT is usually very fast, and they resolve our technical problems or issues quickly! I appreciate Ben Taylor's thoughtfulness with our account, as well as the entire staff at RMTT. I recommend RMTT for your organization's onsite IT Support!

Kayla Karins

Apr 14, 2016 Report

I have worked with the guys at RMTT for many years now. Brandon, Ben, Dave, Derek, and Matt have always gone above and beyond to assist and resolve any IT issues that have come up with our companies. I don't know of too many IT professionals that would answer their email at 9p at night for an "IT emergency" - when I accidentally drenched my laptop - yet Ben did. RMTT has also provided exceptional tech support to us while we were traveling internationally and has worked to support our business' specific international needs and nuances as they arise. Their schedulers, Mo and Wyatt, also go above and beyond and are always pleasant and helpful. I cannot speak highly enough of this team.

Tammy Mulligan

Mar 10, 2016 Report

My organization, Denver Urban Matters, has used the services of Rocky Mountain Tech Team for many years. Their customer service, attention to detail, commitment to problem solving, and industry knowledge have made them a great IT company for DenUM. Our expertise is helping people meet their basic needs and then to grow beyond that. RMTT's expertise is in helping us use technology to make that possible.