Business Details
23 Years
experience
Trusted Computer Repair Services in Portland, OR
Established in 2003, Portland Support provides comprehensive computer repair services for all major brands, including Windows, Apple, and laptops. Our shop, located between Beaverton and Portland, offers free diagnostics, same-day service when possible, and transparent communication to ensure customers understand their systems and repairs. With a focus on community and education, we prioritize long-term relationships over transactional interactions, assigning dedicated technicians to every client. Our team combines technical expertise with teaching backgrounds to demystify technology and empower users.Ninety-eight percent of our business comes from repeat customers, reflecting our commitment to ethical practices, competitive pricing, and proactive support. We serve Portland, Beaverton, Tigard, Lake Oswego, and surrounding areas, offering housecalls and recycling all usable parts. Recognized for exceptional service in testimonials, we pride ourselves on being approachable experts who reject industry stereotypes while maintaining the highest standards of integrity and care.
Services
Computer Repair
Laptop Repair
Apple Repair
Data Recovery
Housecall Services
Free Diagnostics
Network Support
PC Upgrades
Virus Removal
Hardware Installation
Details
- Year established: 2003
Highlights and features
- We offer free computer diagnostics with no obligation to proceed.
- Our technicians have teaching and communication backgrounds for clear explanations.
- We provide same-day service when possible and housecall options.
- We serve multiple Portland-area communities including Beaverton and Tigard.
- We recycle all usable parts and return replaced components to customers.
What people say
Highly knowledgeable
Excellent service
Saved me considerable money
Highly recommend
Proactive support
Services
Computer Repair
We repair all brands of desktop computers, addressing hardware failures, software issues, and performance optimization. Our technicians diagnose problems accurately and provide cost-effective solutions while explaining technical details in plain language. Customers receive free diagnostics with no obligation to proceed.
Laptop Repair
Specializing in laptop repairs for Apple, Dell, HP, and other brands, we fix screens, keyboards, charging ports, and internal components. Our shop offers same-day service when possible and provides housecall options for select locations in Portland metro areas.
Data Recovery
We recover lost data from failed hard drives, SSDs, and storage devices using advanced tools and cleanroom procedures. Our technicians handle urgent cases with care, ensuring maximum data retrieval while maintaining strict confidentiality for both personal and business clients.
Housecall Services
Our technicians provide in-home and in-office computer repairs for Portland metro area clients. This service includes diagnostics, hardware/software troubleshooting, and network setup, eliminating the need to transport systems to our shop while maintaining the same high service standards.
Free Diagnostics
We offer complimentary system diagnostics to identify hardware/software issues affecting performance. This service includes a detailed explanation of findings and repair cost estimates, with no charge if customers decide against proceeding with repairs.
People
Grant Chandler Lansing
Owner/Operator
With over 40 years in the computer industry, Grant leads Portland Support's technical team. His approach combines deep technical expertise with clear communication, focusing on customer education and ethical service. Recognized for exceptional problem-solving skills and community dedication.
Questions
What computer brands do you repair?
We repair all major brands including Apple, Dell, HP, Lenovo, Asus, Acer, Sony, and Toshiba for both desktops and laptops.
Do you offer free diagnostics?
Yes, we provide free diagnostics with no obligation to proceed with repairs. We'll explain findings and costs upfront.
What areas do you serve?
We serve Portland, Beaverton, Tigard, Lake Oswego, Aloha, and surrounding areas in Oregon.
Are your technicians experienced?
Our team has extensive experience with technical certifications and teaching backgrounds for clear communication and expert repairs.
What payment methods do you accept?
We accept all major credit cards for computer repair services and parts replacements.
Reviews (4)
Gregson Parker
Mar 15, 2022
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Have used Grant (& his Sundance Kid, Dave) for both bidness & pers'l computer acquisitions & repairs for 20+ yrs. Their svc is way above market, & their prices way below. Extraordinary customer TLC. Wholeheartedly recommend these cats, w/ zero reservations!
David E.
Jan 05, 2022
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AWESOME! No need to look for any better computer repair/service than Portland Support - there isn't any! Prompt, professional, friendly and understanding owners. Saved my butt big time at 1/5 what it would have cost me to go someplace else - most of which charge $200 or more the minute you walk in the door! I am so thankful I found these guys. They were able to get my computer up and running and retrieve 15 years of work that I was ready to give up on and start all over. Thank you, Thank you, Thank you.
Dan Fleszar
Oct 06, 2021
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I didn't end up having Grant fix my laptop because the repairs were too much. As in it was best to get a good one instead. I appreciated Grants transparency about that, as well as their swift diagnosis for my broken screen. We will keep them on our list to call for any future computer repart needs. Give them a call for great service and a free consultation!
C. Cart
Sep 22, 2021
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On Tuesday I took my old Acer computer into Grant. The processor was just old and worn out. Grant was able to upgrade me to a Lenovo Think Centre and transfer all of my information from my old computer. He gave me a great deal, ($450 w/Labor) for this type of PC. It is faster than anything I have used previously even from work! I was able to take it home on Thursday and I couldn't be more pleased! I highly recommend Portland Support Computer Repair on SW Canyon.