Business Details
Emergency
services
Your Trusted IT Partner in Raleigh, NC
At Mac Vantage, we bring over seventy years of combined experience to businesses, nonprofits, and individuals across North Carolina. As an Apple Certified Five Star member of the Apple Consultants Network, we specialize in delivering technology solutions that prioritize your needs over technical complexity. Our services span PC and Mac support, server management, cybersecurity, IT strategic planning, and custom FileMaker database development. We pride ourselves on being more than just an IT providerwe are your trusted technology partner, committed to understanding your unique goals and challenges.Our approach emphasizes clear communication, personalized service, and a focus on outcomes that align with your business objectives. With a proven track record of resolving emergencies and optimizing technology infrastructure, we empower clients to focus on growth while ensuring their systems remain secure and efficient. Our dedication to transparency, integrity, and long-term relationships has earned us the trust of clients ranging from small businesses to established law firms and architectural practices.
Services
IT Support
FileMaker Development
Cybersecurity
Remote Support
Apple Consulting
Highlights and features
- We offer over 70 years of combined IT experience tailored to North Carolina businesses.
- Our team includes Apple Certified experts with Five Star recognition.
- 24/7 emergency IT support ensures rapid response during critical situations.
- We prioritize personalized solutions over generic technical fixes.
- Proven track record with 15+ years of serving law firms, architects, and nonprofits.
Associations and certifications
- Apple Consultants Network
- Apple Certified
What people say
Comprehensive support
Highly responsive
Knowledgeable experts
Budget-conscious solutions
Emergency assistance
Services
IT Support
Our IT support services cover hardware, software, and network management for businesses and individuals. We provide on-site and remote troubleshooting, system maintenance, and emergency repairs. With expertise in both Apple and Windows environments, we ensure your technology infrastructure remains reliable and up-to-date while minimizing downtime.
FileMaker Development
Custom FileMaker database development automates business processes with scalable, user-friendly platforms. We design solutions deployable on Mac, Windows, or cloud environments, tailored to streamline workflows and improve data management efficiency for growing organizations seeking flexible technology integration.
Cybersecurity
Our cybersecurity services safeguard clients against threats through network security assessments, data encryption, and identity theft prevention. We implement proactive measures to protect sensitive information for businesses and individuals, ensuring compliance with industry standards while maintaining system performance and accessibility.
Remote Support
Remote IT support delivers immediate technical solutions without requiring on-site visits. Using secure connections, we diagnose and resolve issues with computers, servers, and networks across North Carolina and nationwide, minimizing disruption to daily operations while maintaining high service quality.
Apple Consulting
As Apple Certified consultants, we optimize Apple ecosystems for businesses and individuals. Services include device setup, integration with other platforms, performance tuning, and training. Our Five Star recognition ensures clients receive industry-leading expertise for maximizing their investment in iPhones, iPads, and Mac systems.
People
Bob Chandler
Owner
With decades of IT experience, Bob Chandler leads Mac Vantage's commitment to client-focused technology solutions. He emphasizes clear communication and problem ownership, ensuring clients receive reliable support tailored to their specific needs and business goals.
Questions
What IT services do you offer for small businesses?
We provide network maintenance, cybersecurity, server management, and technology consulting tailored to small business needs in Raleigh and surrounding areas.
Do you support both Apple and Windows systems?
Yes, our team is Apple Certified and experienced in Windows environments, offering seamless integration and cross-platform solutions.
Are emergency IT services available?
We offer 24/7 emergency support for critical system failures, with rapid response times to minimize business disruption.
Can you develop custom database solutions?
Our FileMaker Pro development creates scalable, user-friendly databases for automating business processes across multiple platforms.
Do you work with remote clients outside North Carolina?
Yes, we provide remote support services nationwide while maintaining the same personalized approach as our local clients.
How do you ensure data security?
We implement multi-layered security protocols including encryption, regular updates, and threat monitoring to protect against cyber risks.
Reviews (7)
Katherine Smith
Dec 27, 2021
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MacVantage is wonderful. I have worked with Phil for over a decade. He is great at communicating to the non-computer person, and he has a great sense about how much to tell you and how much to suggest based on what you state your goals to be. I have never felt overcharged for his time, and he is always available when needed.even in a crisis moment.
James Wilson
Dec 24, 2021
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MacVantage became my IT consultants more than a decade ago after I was introduced to Phil at a class at the Apple Store. Phil helped me implement a server into my law practice. Since then, he and Bob have become instrumental in every aspect in my IT. When nothing off the self would do the job in a way that complied with regulations we must follow to serve our clients, Bob built for us a practice management system using FileMaker. MacVantage has kept us current and secure and made us a much more formidable and modern law firm than would otherwise have been possible. They have been instrumental in our success.
Kensley Crumpler
Dec 21, 2021
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We were referred to MacVantage by another small business after working with a larger company that we were not happy with. We really enjoy working with Phil and MacVantage. Phil is always willing to educate you on how to fix things if you want to learn. This has been really helpful for issues that we consistently have. They have also helped us get our technology systems up to par with the size of our company and their pricing is always reasonable.
Nadege Anord
Dec 19, 2021
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I am happy that the company I work with uses MacVantage. And Phil is the most professional IT person I have met. He is an absolute pleasure to work with. Phil and the other members of MacVantage are always ready to answer our questions. Phil responsiveness cannot be compared, and his vast knowledge with Mac products makes it a breeze to help all of us. We can always be sure that Phil is the one to call when we need to put out "fires". I truly appreciate MacVantage for having such a great person helping the non-computer people like us.
Melissa Kretiv
Dec 16, 2021
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We do not have an IT person on our staffs nd when anything comes up with computers, hard drives, or our internet, MacVantage is always there to help. Recently I needed to change out 2 laptop batteries and they came to the office replaced them got everything working and sent me follow up information to keep everything working at its peak performance. MacVantage always goes above and beyond besides just fixing the problem, they listen to what is going on and find permanent solutions and items I never thought of. We are so gratefully to have them there when ever we need anything!
Daniel John
Dec 14, 2021
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I work for a small business and we've used MacVantage for the past 5-10 years. They've been a lifeline that we've needed to stay in business. Phil helped us upgrade our equipment and change our server right before the start of COVID which turned out to be instrumental in keeping the business running while allowing our employees to work remotely. They are professional, direct, top notch and will add value to your business.
Robert Zacharko
Dec 11, 2021
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I'm thankful we found MacVantage and Phil Shepard. There is nothing he can't fix and is super responsive despite the fact that he is in great demand. As a business owner it is a relief to know I have Phil on "our team". He works great with and is understanding of all my employees computer skill levels. Phil keeps a log of everything he does while working on our systems and makes that accessible to us for review if needed. Simply the best.
