Business Details
24 Years
experience
Your Trusted Partner for IT Services & Computer Repair in Logan, OH
Key Computer Solutions was founded in March 2002, initially providing computer repair services to residential customers in the Pickerington and Reynoldsburg, Ohio area. In 2007, we expanded our offerings and relocated to Logan, Ohio, extending our service area to include Central and Southeastern Ohio. Our expertise spans computer and network repair, software installation, data backup and transfer, wired and wireless networking, server maintenance, remote access, and Apple computer services. We hold industry-standard certifications, including Dell Certified System Expert status with over 150 individual certifications for desktops, laptops, servers, printers, and network services. Our owner, Alan Starkey, brings extensive experience from roles as IT Manager for Rural Metro Ambulance, Senior Customer Engineer for BancTec, and Senior Field Technician for Pro-Onsite Technologies.We combine the professionalism of large corporations with personalized service at competitive rates, prioritizing customer satisfaction through honest, reliable solutions. Our commitment to staying current with technological advancements ensures we deliver cutting-edge support tailored to individual client needs. We serve both residential and small business clients, offering on-site, remote, and depot repair options. Our track record of long-term client relationships reflects our dedication to building trust through transparency, expertise, and consistent service excellence.
Services
Computer Repair
Network Setup
Data Backup
Printer Installation
Virus Removal
Hardware Upgrades
Remote Support
Server Maintenance
Computer Training
Depot Repair
Details
- Year established: 2002
Highlights and features
- We offer 20+ years of combined IT experience from certified professionals.
- Our team holds 150+ industry certifications for computer and network systems.
- We provide personalized computer training for individual skill development.
- Our depot repair service offers flat-rate computer diagnostics and fixes.
- We serve Central and Southeastern Ohio with flexible on-site scheduling.
Associations and certifications
- Dell Certified System Experts
What people say
Knowledgeable
Prompt service
Reasonable rates
Patient teacher
Trustworthy technician
Services
Computer Repair
We diagnose and fix hardware/software issues for Windows and Apple computers. Our technicians handle fatal crashes, data recovery, and component replacements. Depot service available for flat-rate repairs.
Network Setup
We install wired/wireless networks for homes and small businesses. Services include router configuration, device connectivity, and secure network optimization for reliable internet access.
Data Backup
We implement automated backup solutions to prevent data loss. Services include external drive configuration, cloud storage integration, and emergency data recovery from failed storage devices.
Remote Support
Our certified technicians provide instant remote assistance for software issues, virus removal, and system optimization. Secure connections ensure quick resolution without onsite visits when possible.
Computer Training
We offer personalized training for basic computer skills, software usage, and internet safety. Sessions are tailored to individual needs, including senior-friendly instruction for daily technology use.
People
Alan Starkey
Owner & Senior Technician
20+ years IT experience with Dell certifications. Former IT Manager at Rural Metro Ambulance and Senior Field Technician at Pro-Onsite Technologies. Specializes in computer diagnostics and network solutions.
Questions
What areas do you service?
We serve Central and Southeastern Ohio, including Logan, Pickerington, and Reynoldsburg. Contact us for specific location details.
Do you offer remote computer support?
Yes, we provide secure remote assistance for software issues, virus removal, and system optimization without onsite visits.
Are your technicians certified?
Our team holds 150+ industry certifications, including Dell Certified System Expert credentials for comprehensive computer and network support.
What computer training options exist?
We offer personalized one-on-one training for basic computer skills, software usage, and internet safety tailored to individual needs.
Do you repair Apple devices?
Yes, we provide Apple computer diagnostics and repair services alongside Windows PC support for comprehensive technology solutions.
What payment methods are accepted?
We accept cash, checks, and major credit cards for all computer repair and IT services performed.
Reviews (1)
Benjamin Amick
Oct 28, 2020
Report
Alan got me out of a pretty tight jam (that was entirely my fault and very avoidable) quickly and at a reasonable price. The company IS NOT located in Pickerington anymore, but the phone number is accurate.
