Business Details
8 Years
experience
Expert Vocational Training Solutions in Washington
Protrain-Professional Computer has been delivering specialized vocational training programs since 2018, with a mission to bridge workforce gaps through customized education solutions. Our team of certified instructors brings decades of combined industry experience in Microsoft technologies, office administration, IT, and medical administration. We utilize a hybrid training model combining live instructor-led sessions, self-paced learning, and hands-on virtual labs to accommodate diverse learning styles. As a Washington State Eligible Training Provider, we align our curriculum with Labor & Industries standards while maintaining flexibility for individualized learning paths. Our partnerships with educational platforms like Cengage and Certiport enhance our ability to deliver nationally recognized certifications.With two physical locations in Richland and Yakima, plus remote learning options, we serve both individuals and organizations seeking workforce development. Our administrative team specializes in navigating state funding programs to make training accessible for displaced workers and career changers. Through continuous curriculum updates and technology integration, we ensure graduates possess skills directly applicable to current market demands. Our commitment to student success extends beyond technical training, incorporating communication and customer service development essential for professional environments. Regular program evaluations and industry feedback loops maintain our training relevance in evolving job markets.
Services
Microsoft Office Training
IT Certification Programs
Administrative Support Courses
Medical Office Administration
GED Preparation
Online Learning Solutions
Corporate Training Services
Career Transition Programs
Bookkeeping Certification
Customer Service Training
Details
- Year established: 2018
Highlights and features
- 25+ years combined instructor experience with Microsoft certifications
- Hybrid training model combining live instruction and virtual labs
- State-approved curriculum meeting Labor & Industries standards
- Bilingual (English/Spanish) instructional support available
- Partnerships with 8+ educational technology providers
Associations and certifications
- Microsoft Office Specialist Certification
- Certiport Authorized Testing Center
- Washington State Eligible Training Provider
Services
Microsoft Office Training
Comprehensive Microsoft Office Specialist certification courses covering Word, Excel, PowerPoint, Access, and Outlook. Our hands-on training combines live instruction with virtual labs to develop practical skills for business environments. Students gain proficiency through project-based learning that mirrors real-world office scenarios.
IT Certification Programs
CompTIA A+, Network+, and Security+ certification preparation with customer service integration. Training includes virtual labs and remote access to equipment for hands-on experience. Our curriculum balances technical knowledge with workplace communication skills essential for IT professionals.
Administrative Support Courses
Multi-level administrative assistant programs from basic computer skills to advanced office management. Courses include bookkeeping, customer service, and communication training. Students practice with real-world business scenarios in our computer lab environment.
Medical Administration Specialist
15-month program combining Microsoft Office skills with medical terminology and health information technology. Training prepares students for roles in medical offices through anatomy studies and healthcare-specific software practice. Includes hands-on experience with electronic health records systems.
Online Learning Solutions
Live interactive e-learning with real-time instructor access and virtual classroom environments. Our platform supports document sharing, breakout groups, and lab simulations. Students can access recorded sessions for review while maintaining engagement with peers and instructors.
People
Aaron Jensen
Owner
25+ years in Learning and Development field with expertise in workforce training solutions. Leads Protrain-Professional Computer's strategic direction while maintaining industry partnerships to ensure curriculum relevance and job market alignment.
Jasmine Almanza
Manager/Lead Instructor
6+ years training experience with Microsoft Office Specialist Certification. Provides bilingual instruction and manages Richland location operations while developing customized corporate training programs.
Melisa Meyers
Lead Instructor Yakima
26+ years training experience with Microsoft Master Instructor credentials. Oversees Yakima operations and specializes in creating accessible learning paths for diverse student populations.
Whitney Nanamkin
Instructor
6+ years teaching Microsoft Office certifications with focus on practical application. Develops curriculum materials and provides personalized student support in both locations.
Nancy Leonard
Administrative Assistant
Handles program enrollment and state certification processes. Provides student support while maintaining compliance with Washington State training provider requirements.
Questions
What vocational programs does Protrain-Professional Computer offer?
We offer Microsoft Office certifications, IT specialist training, administrative support courses, medical administration programs, and GED preparation with multiple certification levels.
Are Protrain-Professional Computer courses state-approved?
Yes, we're a Washington State Eligible Training Provider with programs meeting Labor & Industries standards for displaced worker retraining.
Do you offer online learning options?
Our hybrid model includes live virtual classrooms with instructor interaction, self-paced modules, and recorded sessions for review.
What certification preparation is available?
We prepare students for Microsoft Office Specialist, CompTIA A+, Network+, Security+, and QuickBooks certifications through hands-on training.
How long do training programs last?
Programs range from 3 months (240 hours) for basic office skills to 16 months (1,360 hours) for comprehensive administration specialist tracks.