Gordon began working with Charlotte Street Computers as a PC tech in 2007. Since then he has taken on additional responsibilities of Onsite Service and 1-on-1 tutoring. Now he is ready for the ultimate responsibility of leading the company forward into a new chapter. Tom joined the Charlotte Street Computers team in 2008. He headed up Apple Sales, and also took on Classroom training and 1-on-1 tutoring, among other things like managing our website. Tom looks forward to continuing in the relationship with the many customers he has worked with over the years.

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Training

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By now we all know the answer to that: there is little to no printed documentation with new electronic products. Even IF there was a manual in the box, it would be out of date as soon as the first update rolled in. That doesn't mean there isn't any documentation. It's just going to be digital. We have known about a few of these manuals (like iPad and iCloud) for some time, but we didn't know that Apple had online manuals for almost ALL of their software.This means you could do something like pull up Mac Pages help on your iPad and be reading while you work.

Mac Repair

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Charlotte Street Computers is an award winning, Apple Premium Service Provider. We can provide warranty service on any Mac covered by the AppleCare Protection or the standard one year warranty. We can also facilitate Mac repair on your out of warranty Apple computer. Below is a list of our most popular Apple repair and maintenance services, but we are by no means limited to these items. We are always glad to work together with you to find the best solution to any computer-related problems you may face.

IPhone Repair

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As a Premium Service Provider, Charlotte Street Computers works directly with Apple to provide in-warranty and out-of-warranty iPhone replacements. For iPhone repairs, Charlotte Street Computers asks for one to two business days for diagnostics. Note: Servicing your Apple device with genuine Apple parts will require the "Find My" feature to be temporarily disabled during the repair process.

PC Repair

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Since 2002, we have been the number one PC Computer repair shop in Western North Carolina. We have a team of trained PC specialists ready to help diagnose and resolve any issues that your Windows machine may have. Below is a list of our most popular PC repair and maintenance services, but we are by no means limited to these items.

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