Business Details
28 Years
experience
Expert Computer Repair & IT Services in West Reading, PA
Shearer Technical was established in 1998 by owner Mark Shearer to provide comprehensive technology solutions for individuals and businesses in West Reading, PA. Our expertise spans computer repair, data recovery, software training, and customized database development. We prioritize customer service, completing most repairs within one business day while maintaining transparent communication throughout every project. Our team combines technical proficiency with personalized support, offering services like onsite diagnostics, virtual training sessions, and secure data backup solutions tailored to client needs. With over 25 years of industry experience, we partner with leading technology providers to deliver cost-effective hardware and software implementations.Our commitment to quality is demonstrated through warranties on parts and labor, free local pickup/delivery, and 24/7 monitoring of client data backups. We specialize in demystifying complex technical challenges through one-on-one training and customized server solutions that save clients thousands compared to major brand purchases. Our track record of serving 2,500+ satisfied clients reflects our dedication to resolving technology issues efficiently while maintaining clear, jargon-free communication.
Services
Data Recovery
Computer Repair
Software Training
Server Sales
Database Development
ECHO Backup
Malware Removal
Windows Upgrade
Laptop Repair
Custom Solutions
Details
- Year established: 1998
Highlights and features
- Owner-operated business with 25+ years of local technology expertise
- Most repairs completed within 24-48 hours with guaranteed parts quality
- Custom server solutions saving clients $2,000-$5,000 over major brands
- Certified Microsoft software trainers with modular, project-based courses
- Free local pickup/delivery within Berks County area
Services
Data Recovery
Specialized recovery for logical and mechanical hard drive failures using advanced equipment. Our technicians handle file system corruption, virus damage, and physical component failures. Clients receive detailed recovery options and cost estimates before work begins.
Computer Repair
Comprehensive diagnostics and repair for all computer brands including screen replacement and malware removal. We maintain common replacement parts for immediate repairs with average 24-48 hour turnaround. Free local pickup/delivery available within Berks County.
Software Training
Customized Microsoft Office and QuickBooks training in small groups or one-on-one formats. Modular 2-hour sessions allow practical application with client projects. Virtual options available for flexible learning tailored to specific business needs.
Server Solutions
Custom-built server solutions offering significant cost savings over major brands. Partnerships with SuperMicro, ASUS, and Western Digital enable optimized configurations. Includes onsite installation, immediate replacement parts, and ongoing technical support.
ECHO Backup
Automated secure data backup with 24/7 monitoring and remote recovery capabilities. SSL-encrypted transfers protect sensitive information. Accessible from any device with flexible 90-day recovery window and scalable storage pricing.
People
Mark Shearer
Proprietor
Owner and founder with 25+ years of IT experience specializing in customized technology solutions for local businesses since 1998.
Jerry Robinson
Administrative Technician
Multi-role technician handling administrative tasks and technical support since joining the team in 2020.
Lindsey Gallagher
Visual Communications Designer
Creative and technical specialist managing visual communications and client training programs since 2018.
Kate Wengiel
Data Development Specialist
Database expert with specialized skills in data integration and report writing, joining the team in 2024.
Questions
What services does Shearer Technical offer?
We provide computer repair, data recovery, Microsoft software training, custom server solutions, database development, and ECHO backup services.
How does the data recovery process work?
We first diagnose whether failure is logical or mechanical, then provide cost estimates before performing recovery using specialized equipment or partner services.
Do you offer software training for specific business needs?
Yes, our Microsoft Office and QuickBooks training sessions are fully customizable to your specific projects and requirements.
How can server solutions save money?
Custom builds using premium components save $2,000–$5,000 compared to major brand servers while maintaining equal support quality.
What is the ECHO backup program?
It's our automated cloud backup solution with 24/7 monitoring, secure SSL transfers, and remote data recovery capabilities for $1/GB monthly.
What's your typical repair turnaround time?
Most computer repairs complete within 24-48 hours with free local pickup/delivery available for Berks County clients.
Reviews (5)
Mark Patrick
Sep 22, 2021
Report
Was having some issues with my gaming pc and couldn't find anyone to work on it. Gave them a call and the guy who answered the phone was very helpful and knowledgeable. He took the time to answers questions and get to the bottom of the problem. I had called many other places(Best Buy) who wouldn't answer any questions or try to solve my problem. I ended up taking my pc here and they gave an estimate and got it working again. Very happy with my experience. Would recommend to anyone!
Polyak Services
Feb 25, 2019
Report
They built a new computer for me and transferred all files from old computer to new one and installed a new printer. Provided door to door service in a timely manner. Answer all my questions. Mark was great to deal with. No bull. Just great service. Highly recommend them. Mike Polyak. Polyak Services Inc.
Dj Fellow
Jan 02, 2019
Report
This is the WORST computer repair and computer tutoring place I ever went. Las week I squedule a day for computer tutoring and the guy left me hanging. He left before I got there and never show up. And the owner was treating me pretty nasty. Before that I took my computer for repair and they couldn't fix the problem but they charge me way to much for a verry bad repair service. I DO NOT RECOMMEND THIS PLACE AND SERVICE TO NOBODY. They do not have any respect for their clients
Exit Eleven
Dec 31, 2017
Report
Shearer Tech is our go to for any computer related issues we have experienced. We always receive efficient and friendly service from the owner and his team.
Linda Yagesh
Sep 04, 2017
Report
Mark and his team are absolutely excellent at repairing computers. We have used them for over 15 years and would highly recommend them!