Business Details
27 Years
experience
Trusted IT Services & Computer Repair in Chicago
Computer Concepts USA has been delivering comprehensive computer training and repair solutions to businesses across the greater Chicago area since 1999. Our team specializes in customized software training, technical support, and hardware repairs tailored to both corporate enterprises and small businesses. With expertise in network maintenance, data recovery, and server installations, we help organizations optimize technology to boost efficiency and productivity.Our proven teaching methodologies and hands-on technical support ensure clients master software applications while minimizing downtime. Operating from Lake Bluff, Illinois, we serve clients nationwide through on-site visits, mobile classrooms, and remote e-learning platforms. Our commitment to long-term client relationships has earned us a reputation for providing practical, results-driven technology solutions.
Services
Computer Training
Computer Repair
Data Recovery
Server Installation
Wireless Setup
Office Automation
Database Design
Online Marketing
Technical Support
Virus Removal
Details
- Year established: 1999
Highlights and features
- We've provided technology solutions since 1999 with proven industry expertise
- Our trainers customize programs to match your specific business requirements
- We serve clients nationwide through flexible on-site, mobile, and remote options
- Our staff includes certified professionals with experience in Fortune 500 companies
- We support diverse industries including finance, healthcare, and government sectors
What people say
Great instructor
Clear explanations
Practical training
Quick repairs
Professional service
Services
Computer Training
Customized software training programs for businesses of all sizes. Our certified instructors provide hands-on instruction for Microsoft Office, database management, and specialized business applications. Training sessions can be conducted at your office, in our Lake Bluff facility, or through remote e-learning platforms. We focus on practical skills that immediately improve workplace efficiency and productivity.
Computer Repair
Comprehensive computer repair services for all brands and models. Our technicians diagnose and fix hardware issues including power failures, broken ports, and liquid damage. We offer quick turnaround times with optional loaner equipment during repairs. Our diagnostics identify cost-effective solutions that often save clients from purchasing new devices.
Data Recovery
Professional data recovery and backup solutions for businesses. Our experts retrieve lost data from failed hard drives and implement automated backup systems using cloud storage and external drives. We create customized data protection plans that include encryption and remote access capabilities to prevent future data loss incidents.
Server Installation
Small business server installation and network configuration services. We implement centralized systems for file sharing, remote access, and enhanced security. Our solutions include Microsoft Exchange Server setup, FTP/VPN connections, and recommendations for reliable hardware platforms like Hewlett Packard servers to maximize system uptime.
Wireless Setup
Wireless network design and implementation for homes and businesses. We configure secure Wi-Fi networks with encryption, optimize signal strength, and ensure seamless device connectivity. Our services include router setup, printer sharing, and documentation of network configurations for easy future maintenance and troubleshooting.
Questions
What computer training services do you offer?
We provide customized software training for Microsoft Office, databases, and business applications. Training is available onsite, in our Lake Bluff facility, or through remote e-learning platforms.
Do you repair all computer brands?
Yes, we repair all brands of computers including laptops, desktops, and servers. Our technicians handle hardware failures, liquid damage, and software-related issues.
What areas do you serve?
We primarily serve the greater Chicago area including Lake Forest, Waukegan, and Libertyville. We also provide services nationwide through remote support and on-site visits.
Are you available for emergency repairs?
We prioritize quick turnaround times but operate during regular business hours Monday-Friday. For urgent issues, we recommend contacting us as early as possible to schedule priority service.
Do you offer data backup solutions?
Yes, we implement customized data backup plans using cloud storage, external drives, and automated systems to protect your critical business information from loss or corruption.
Can you help with wireless network setup?
We design and install secure wireless networks for homes and businesses, including router configuration, device connectivity, and network documentation for future maintenance.
Reviews (5)
Mac
May 20, 2022
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Saved me 150 dollars, easily resolved an issue with my monitor. I should have had the utmost faith in their abilities from the start. If I ever experience another issue with my computer, I will be sure to go to them first.
Jo Zinman
Mar 11, 2022
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My PC completely shut down on Saturday and Lori was able to address the problem and get everything up and running by Sunday. She was responsive, honest, and super reliable. I would definitely recommend her!
Mary Jane Brady
Jan 09, 2020
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Wow! I don't know how to make a strong enough recommendation for Lori Tisinai. Last weekend it became clear my hard drive was not well. I left a FB message for Lori, not expecting to hear from her until Monday. She messaged right away and picked up my computer that same day. Snatching my crashing hard drive from the jaws of death in time to save 10 years of files was no small feat. Needless to say it would have been a disaster to lose everything I had on the drive.
She checked in several times during the process to let me know how things were going. Once she saved my data, she made recommendations about how to proceed with new hardware and backups. She is so competent and courteous, a real pleasure to work with. Thanks, Lori!
She checked in several times during the process to let me know how things were going. Once she saved my data, she made recommendations about how to proceed with new hardware and backups. She is so competent and courteous, a real pleasure to work with. Thanks, Lori!
Marc DuBos
Nov 13, 2018
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Computer Concepts USA is amazing! Recently, I had an issue with identity theft that stemmed from usernames and passwords.of mine that had been stolen. I was in a panic as I knew very little about this issue. Lori absolutely saved me! She went to work immediately doing dark web searches and also explained to me what probably happened and what steps I need to take to prevent it from happening again.
Within a few days, the issue was completely resolved! Lori has a vast amount of technical knowledge and advice from her 20+ years in the industry. She is able to explain highly technical and complex concepts in ways that are very easy to understand. I am so grateful to Lori and the team at Computer Concepts USA. Thank you so much for all your help! I HIGHLY recommend Computer Concepts USA for any and all your computer needs!
Within a few days, the issue was completely resolved! Lori has a vast amount of technical knowledge and advice from her 20+ years in the industry. She is able to explain highly technical and complex concepts in ways that are very easy to understand. I am so grateful to Lori and the team at Computer Concepts USA. Thank you so much for all your help! I HIGHLY recommend Computer Concepts USA for any and all your computer needs!
Les Sturgeon
Feb 18, 2018
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Lori was quick and efficient in her diagnosis of my issue, an older desktop on its last legs. She backed up all my files so that I lost nothing, and gave me a great recommendation for a replacement. She even sent me a link to order it online and I had it in a couple of days. Once there, the technician Bill spent the better part of the day setting it up and transferring all my files to the new unit. He even called HP and secured me a new mouse/keyboard when the one sent with the order did not work. Can't say enough about the service!
