Business Details
Emergency
services
Your Trusted Partner for IT Services & Computer Repair
PCHelpForce delivers comprehensive IT solutions for both residential and commercial clients, combining technical expertise with personalized service. With certified professionals and a focus on proactive maintenance, we address computer repair, network security, cloud services, and technology consulting. Our commitment to excellence is reflected in our 90-day hardware repair warranty, free initial consultations, and a proven track record of resolving complex technical challenges.Backed by over a decade of industry experience, we prioritize client education and system optimization to ensure long-term reliability. Our remote monitoring capabilities and mobile workforce enable rapid response times, while transparent communication and background-checked technicians foster trust in every interaction.
Services
Computer Repair
Virus Removal
Wireless Networking
Data Backup
Managed IT Services
IT Consulting
Cloud Services
Network Installation
Computer Training
Data Recovery
Highlights and features
- We offer 24/7 proactive network monitoring and rapid response times
- Our technicians hold industry certifications and undergo background checks
- Free one-hour IT consultation with customized solution recommendations
- 90-day warranty on all hardware repairs and installations
- Proven expertise in resolving complex technical issues others cannot fix
What people say
Quick & convenient
Knowledgeable computer techs
Never disappointed
Fixed within an hour
Services
Managed IT Services
Our proactive IT management ensures business continuity through 24/7 system monitoring and preventive maintenance. Certified engineers use advanced tools to detect and resolve issues before they impact operations. This service includes patch management, security audits, and performance optimization for companies lacking in-house IT resources.
Computer Repair
We diagnose and repair all computer brands with a 90-day warranty on parts and labor. Services include motherboard repairs, screen replacements, and virus removal by certified technicians. Emergency same-day service available for critical business systems and personal devices.
Data Backup
Protect critical files with automated backup solutions for businesses and home users. We implement local and cloud-based systems with encryption and regular integrity checks. This service ensures business continuity in case of hardware failure, ransomware attacks, or accidental data loss.
Virus Removal
Our technicians eliminate viruses, spyware, and ransomware while preserving data integrity. The service includes system cleanup, security patch installation, and user education to prevent future infections. We optimize system performance post-removal and configure ongoing protection measures.
Cloud Services
We implement secure cloud solutions using Microsoft 365 and AWS platforms. Services include data migration, virtual server setup, and remote access configuration. Our solutions improve collaboration through document sharing, email hosting, and scalable infrastructure that grows with business needs.
Questions
What IT services do you offer for small businesses?
We provide managed IT services, network security, cloud solutions, data backup, and on-demand technical support for small businesses in Phoenix.
Do you offer emergency computer repair services?
Yes, we provide 24/7 emergency repair services with same-day appointments available for critical system failures.
What are your hourly rates for computer services?
Standard rates start at $89/hr for business services and $119/hr for home computer repairs with transparent pricing.
Can you help set up new computer hardware?
Yes, we offer hardware installation services including drivers, software configuration, and performance optimization for new components.
Do you provide data recovery services?
We recover data from failed drives starting at $189, with pricing based on recovery complexity and required equipment.
What areas do you service?
We serve Phoenix, Tempe, Mesa, and surrounding areas in Arizona with both on-site and remote support options.
Reviews (7)
Gwen Gregor
Jun 16, 2022
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Every time Bill comes over (it's been 2 years) & each time my computer work better & faster. Bill patiently explained different things to me without being patronizing which I appreciated very much. Very professional & knowledgeable. Would recommend 100%!
Roman Obrycki
May 16, 2022
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For many years, I have relied on PCHelpForce to assist in keeping my computers in excellent condition and in explaining every step that I needed to know. They have always been quick to respond and have always been successful. The PCHF representative, Bill, is always polite, knowledgeable and has given useful information on how to properly maintain the computer. Kudos to Bill and all of PCHelpForce.
David C.
Aug 16, 2021
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My PC's hard drive was dying. They put in a SSD drive, but while re-setting the PC, all sorts of gaffes were made. Specifically, the tech linked my computer to OneDrive (which I don't use). So, everything I want to save is directed to OneDrive (which isn't active), and while the owner provided some help over the phone, it didn't completely solve the issue. Technician was over an hour late on one occasion, and only called after I had called the office.
I was assured my old hard drive was "recoverable", but when my PC was returned (with the new drive), the old hard drive wasn't able to transfer to the new one (I thought that would have already been done back at the shop when they replaced the hard drive), so, they kept it to place it on the Server which, I was told, would require a couple of days as that process is slow. Well, its Monday (they've had it since Thursday) and no word from them. I don't know. The jury is very much still out.
I was assured my old hard drive was "recoverable", but when my PC was returned (with the new drive), the old hard drive wasn't able to transfer to the new one (I thought that would have already been done back at the shop when they replaced the hard drive), so, they kept it to place it on the Server which, I was told, would require a couple of days as that process is slow. Well, its Monday (they've had it since Thursday) and no word from them. I don't know. The jury is very much still out.
David L.
Jul 27, 2021
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PCHelpForce has been keeping our laptops working for several years. There cannot be enough good things said about Bill Evans. He is always prompt, personable, friendly and very knowledgeable. A very nice man, who always cleans up our computers, and improves their function without making us feel like morons for letting them get so fouled up. Excellent Service. Wonderful Value. Highly Recommended!
Stephen Messer
Jul 12, 2021
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I have been using these guys for years. They always provide great service. Dave has been so helpful when I was deciding on my newest computer. Bill just came out to replace a noisy fan and as usual did a great job. I feel I can rely on them for advice and support.
Linda Thompson
Apr 01, 2021
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I love these guys, specifically Bill. He's always on time, knows exactly what my issue is and is able to fix it in a short period of time. And the real plus is that he likes my cat! I recommend PCHelpForce whenever anyone I know needs help with their technology.
Sharon C.
Sep 01, 2020
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I have used PCHelpForce a few times over the past 4 years. They are professional, knowledgeable, honest, and reasonable. They can fix problems remotely or come to your home/business. I have used them for a ransomware virus, computer/internet speed, and DVD drive & hard drive replacement and have had a good experience each time. Would highly recommend.